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U.S. BSA/AML β€’ FinCEN β€’ 31 CFR Β§ 1022.210(d)(2)

Fractional BSA/AML Officer Services

ComplyFactor provides fractional BSA/AML officer services for U.S. Money Services Businesses, money transmitters, remittance companies, and payment businesses. A BSA officer is the person an MSB designates under 31 CFR Β§ 1022.210(d)(2) to oversee day-to-day compliance with its AML program and the Bank Secrecy Act. ComplyFactor provides specialist support around that function on a flexible basis.

This is ongoing compliance support, not a periodic check β€” distinct from the independent testing an outside reviewer performs separately.

The regulatory basis

31 CFR Β§ 1022.210(d)(2)

Every MSB must designate a person to assure day-to-day compliance with its AML program and the Bank Secrecy Act. The regulation names a responsibility, not a job title or a specific employment arrangement.

The service

How ComplyFactor Supports U.S. MSBs With BSA/AML Compliance

ComplyFactor provides fractional or outsourced BSA/AML officer support: senior compliance expertise on a flexible basis, rather than hiring a full-time, in-house officer immediately. Our support sits between handling compliance entirely in-house and bringing in specialist help around the day-to-day compliance function. This suits businesses that need experienced input into an AML program but don't yet have the transaction volume, product complexity, or budget to justify a dedicated senior hire β€” as well as businesses mid-transition, such as after an officer's departure or during a period of rapid growth.

Who this is for

U.S. Money Services Businesses, money transmitters, remittance companies, payment businesses, and applicable virtual-currency businesses that need experienced BSA/AML compliance support without an immediate full-time senior hire.
The role

What Does a BSA Officer Do?

A BSA officer β€” the term MSBs use for the person designated under 31 CFR Β§ 1022.210(d)(2) β€” is responsible for day-to-day compliance with a business's AML program and the Bank Secrecy Act. In practice, that typically includes keeping policies and procedures current, overseeing monitoring and escalation, helping ensure applicable reports and records are filed and retained correctly, coordinating training, maintaining the risk assessment, tracking remediation of known issues, and reporting compliance status to management. The exact scope depends on the business's size, products, and risk profile β€” a check casher's BSA officer and a multi-corridor remittance business's BSA officer aren't doing identical jobs.

The requirement

MSB Compliance Officer Requirements

31 CFR Β§ 1022.210(d)(2) requires every MSB to designate a person to assure day-to-day compliance with its AML program and the Bank Secrecy Act. The responsibilities that must attach to that person include helping ensure reports and records are properly filed and retained, that the program is kept current, and that required training is provided. The regulation names a responsibility, not a job title or a specific employment arrangement β€” it doesn't specify that the designated person must be a full-time employee.

FinCEN's MSB examination materials direct examiners to assess the designated individual's actual knowledge of BSA/AML requirements as part of an examination β€” not simply confirm that a designation has been made on paper. Outsourcing the role changes who performs the work; it doesn't change the MSB's own responsibility for maintaining an effective AML program.

Where an MSB needs experienced support around these responsibilities, ComplyFactor can help define and support the compliance function based on the business's structure and risk profile.

Regulation vs. examination practice

Regulation: a designation is required; the person can't be an outside auditor performing your independent review.
Regulation: a designation is required; the person can't be an outside auditor performing your independent review.
Scope

Scope is agreed during onboarding and reflects your size, products, and risk profile.

Program Support

Our team supports day-to-day elements of the AML program, including keeping policies and procedures current.

Regulatory Reporting Support

Support extends to applicable reporting and recordkeeping processes, where included in the agreed scope.

Risk Assessment & Updates

We help keep the risk assessment aligned with changes in products, corridors, volume and risk.

Training & Internal Coordination

Our team coordinates training delivery and works with your internal teams and management.

Bank & Examination Support

Support for banking-partner due diligence, examination readiness, and remediation tracking, where scoped.

When it makes sense

When a Fractional BSA Officer Makes Sense

These are situations in which an MSB may seek fractional support around its compliance-officer function β€” not requirements in themselves; the requirement is the designation itself.

Newly Registered / Early-Stage

An MSB that needs experienced input before it can justify a full-time hire.

Rapid Growth

Growth that has outpaced the original compliance setup.

Officer Transition

A transition period after a BSA officer's departure.

Banking & Examination Scrutiny

Increasing banking-partner scrutiny or an upcoming examination.

Remediation

Working through remediation following prior findings.

If one of these situations reflects where your business is today, we can scope the level of BSA/AML support your existing team actually needs.

How it works

How We Deliver Fractional BSA/AML Officer Support

01

Scoping

Understanding your business model, products and current compliance setup.

02

Program & Business Review

We review the current AML program and identify where senior support is needed.

03

Responsibilities Agreed

We document the agreed scope, responsibilities and boundaries of the engagement.

04

Operating Cadence

Regular touchpoints for support, escalation and reporting.

05

Management Reporting

Structured updates to management on the agreed cadence.

06

Review of Priorities

We revisit priorities as the business and risk profile change.

Comparison

Fractional BSA Officer vs Full-Time Hire

Fractional / Outsourced BSA Officer

An outsourced BSA officer arrangement gives you flexible, senior AML/BSA expertise matched to your current needs β€” a practical alternative to building a full-time senior role immediately, without the fixed cost that comes with it.
vs

Full-Time Internal Officer

An embedded day-to-day presence and direct internal ownership of the program.

Most money transmitters need both β€” federal registration doesn't substitute for a missing state license, and a state license doesn't remove the federal registration requirement.

The distinction

BSA/AML Officer Support vs Independent BSA/AML Audit

These are different functions. A BSA/AML officer carries ongoing, day-to-day responsibility for your compliance program. An independent BSA/AML audit is a periodic, independent assessment of whether that program works β€” and under 31 CFR Β§ 1022.210(d)(4), the person conducting that review can't be the same person designated as your day-to-day compliance officer.

Looking for an audit instead?

Looking for broader AML consulting?

ComplyFactor's BSA/AML Audit Services cover the independent-review side in full. This page is specifically about the ongoing compliance-officer function. See BSA/AML Audit Services.
The difference

Why Work With ComplyFactor for Fractional BSA/AML Support

Specialist AML/BSA Focus

Not a generalist consultancy β€” AML/BSA is the whole practice.

MSB & Payment-Sector Familiarity

Remittance, money transmission, and payments experience shapes how support is scoped.

Flexible Senior Support

Capacity that scales with your business, not a fixed package.

Practical Coordination

Working with your management team, not just producing a written report.

faq

FAQs

Can a BSA officer be outsourced?

The regulation requires a designation, not a specific employment type, so outsourcing the role isn't categorically prohibited. FinCEN's MSB examination materials direct examiners to assess the designated individual's actual knowledge of BSA/AML requirements β€” not simply confirm a title exists. Outsourcing changes who performs the work; it doesn't change the MSB's own responsibility for the program.

Does an MSB's BSA officer have to be a full-time employee?

No. 31 CFR Β§ 1022.210(d)(2) requires a designation, not a specific employment arrangement, and doesn't specify that the person must work full time or be an employee at all. What matters is that the designated person can actually carry out the responsibilities the regulation attaches to the role β€” filing and retaining required reports and records, keeping the program current, and ensuring training is provided.

What authority and resources should a designated BSA officer have?

31 CFR Β§ 1022.210(d)(2) doesn't itself specify a required level of authority or resources β€” that level of detail is more associated with bank-specific examination standards than MSB rules. As a practical matter, the designated person needs enough standing and access within the business to actually perform the responsibilities the regulation assigns: ensuring reports and records are handled correctly, keeping the program updated, and making sure training happens.

What's the difference between a BSA officer and an AML officer?


In the U.S. MSB context, the terms are generally used interchangeably to describe the same designated role under 31 CFR Β§ 1022.210(d)(2). Other jurisdictions use different titles for a broadly similar function β€” for example, "MLRO" in the UK β€” but that role sits under different rules and isn't identical to the U.S. BSA officer function.

Can a fractional BSA officer work alongside an internal compliance team?

Yes β€” fractional support is often used to supplement an existing team rather than replace it, for example providing senior-level input, covering a gap, or supporting a specific project such as an upcoming review. The specific working arrangement, including who holds the formal designation, is agreed during scoping.

What information does ComplyFactor need to start a fractional BSA/AML officer engagement?

Typically an overview of your business model and products or services, your current AML program and compliance structure, any known issues or prior findings, and the scope of support you're looking for. The exact engagement details are confirmed during scoping.

Get started

Discuss Your BSA/AML Officer Needs With Our Team

Tell us about your business model, current compliance structure, and the support you're looking for β€” we'll confirm the appropriate scope before anything begins.

Flexible senior BSA/AML support
Responsibilities agreed in writing before work begins
Regular management reporting on an agreed cadence

Book a U.S. AML consultation

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